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Privacy Policy

Privacy Policy

We are committed to protecting the privacy of all personal information and will only use it lawfully in accordance with the General Data Protection Regulation.  This privacy policy explains what personal information we may collect from you and the purposes for which it will be used.  We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 21st May 2018.

What information do we collect about you?

We collect information about you, such as name, company name/address, telephone number and email address when you register with us or place an order for products and services.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We will not share your personal information for marketing purposes with other third parties.

Marketing

We would like to send you information about our products and services which may be of interest to you.  If you have consented to receive marketing information, you may opt out at a later date.  You have the right at any time to stop us from contacting you for marketing purposes.  Please advise if you do not wish to receive our marketing updates.

Google Analytics

Our site uses Google Analytics service for reviewing site performance, visitor number and trends.

Server logs

Standard web server logs record basic information for statistical analysis, such as page views, referrer sites, etc. and highlighting any malicious behaviour attempts.

Cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your rights in connection with your personal information

As a data subject, you have a number of statutory rights. Subject to certain conditions, and in certain circumstances, you have the right to:

  • Request access to your personal information – this is usually known as making a data subject access request and it enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it
  • Request rectification of your personal information – this enables you to have any inaccurate or incomplete personal information we hold about you corrected
  • Request the erasure of your personal information – this enables you to ask us to delete or remove your personal information where there is no compelling reason for its continued processing, e.g. it is no longer necessary in relation to the purpose for which it was originally collected
  • Restrict the processing of your personal information – this enables you to ask us to suspend the processing of your personal information, e.g. if you contest its accuracy and so want us to verify its accuracy
  • Object to the processing of your personal information – this enables you to ask us to stop processing your personal information where we are relying on the legitimate interests of the business as our legal basis for processing and there is something relating to your particular situation which makes you decide to object to processing on this ground
  • Data portability – this gives you the right to request the transfer of your personal information to another party so that you can reuse it across different services for your own purposes.

If you wish to exercise any of these rights, please contact us at the address shown above.  We may need to request specific information from you in order to verify your identity and check your right to access the personal information or to exercise any of your other rights. This is a security measure to ensure that your personal information is not disclosed to any person who has no right to receive it.

In the limited circumstances where you have provided your consent to the processing of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. This will not, however, affect the lawfulness of processing based on your consent before its withdrawal. If you wish to withdraw your consent, please contact us. Once we have received notification that you have withdrawn your consent, we will no longer process your personal information for the purpose you originally agreed to, unless we have another legal basis for processing.

Access to your information and correction

You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all your personal information, please email or write to us at the following address:  The Faraday Centre Ltd, The Wilton Centre Annexe, South Building, Wilton Centre, Redcar TS10 4RF.  Email:  training@faradaycentre.co.uk

We want to make sure that your personal information is accurate and up to date.  You may ask us to correct or remove any information you think is inaccurate.

Consequences of failure to provide consent

Consenting to allow us to process and store your data is optional. However, failure to provide that consent will prevent us from delivering the content, events and other experiences to you as mentioned above.

Our commitment to the security of your data

To prevent unauthorized parties from accessing your data and maintain the accuracy and cleanliness of our own data while ensuring the correct use of it, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Social Media Platforms 

We currently use Twitter, Facebook and LinkedIn.

Twitter
Twitter has updated the TOS and privacy policy to comply with GDPR.

Their approach to GDPR compliance can be viewed here: https://gdpr.twitter.com/en/faq.html

LinkedIn

Their articles and updates can be viewed here: https://www.linkedin.com/help/linkedin/topics/6701/6702

Hootsuite (Social Media Management Platform)

Hootsuite fully welcomes the GDPR and is here to help our customers address the GDPR through our robust privacy and security protections.

The latest updates can be viewed here: https://hootsuite.com/legal/general-data-protection-regulation#