Terms & Conditions
01) Course bookings may be made initially by telephone but are not confirmed until receipt of a fully completed and signed order form. To guarantee availability of places, this confirmation must be received 14 days prior to the course commencement.
02) All confirmed bookings will be acknowledged and will include joining instructions, which the clients contact must pass to each of his delegates.
03) Clients may substitute candidates, without penalty, up to the course commencement date, providing this is notified in writing.
04) Where bookings include transport/accommodation, it is the client's responsibility to advise Faraday of the local transport requirements at least 2 working days in advance.
05) Where bookings include accommodation, any subsequent cancellation of that accommodation will be subject to the hotel's cancellation policy.
06) Liability for full course fees becomes due 7 days prior to the course commencement date. Payment terms must be specified at the time of booking. Failure to pay in the specified time will result in a surcharge of £50.00 and the withdrawal of any early payment discount offered.
07) Failure to specify payment terms will result in fees being charged on the basis of the highest rate in force.
08) No fee will be charged for cancellations received in writing by The Faraday Centre Ltd at least 14 days prior to the course commencement. A cancellation charge of 50% of the full course fee will be charged for cancellations within 14 days, and 100% charge for cancellation within 7 days.
09) For Faraday based courses, unless stated to the contrary, fees include course manuals, certificates and a light lunch.
10) Fees are quoted exclusive of U.K. Government Value Added Tax, which is charged as appropriate and is applicable to all training delivered in the United Kingdom.
11) All courses are offered on a basis of there being sufficient candidates to justify holding the course. Where this or other circumstances force The Faraday Centre Ltd to cancel a course, liability shall be limited to a refund of any fees paid and alternative dates suggested.
12) Course certificates are despatched to the clients contact for bookings upon completion of the course and payment of the invoice.
13) The Faraday Centre Ltd cannot accept responsibility for the competence level of any particular candidate upon completion of the course.
14) The fee charged for courses tailored to customers specific requirements are by negotiation.
15) All delegates are required to observe the Health &Safety Policy of The Faraday Centre Ltd. Persons ignoring this policy will not be allowed access to the training centre.
16) Unless agreed in writing to the contrary, these conditions of sale shall take precedence over any other contractual conditions for all services supplied by The Faraday Centre Ltd.
17) Failure to pay in the specified time may result in the withdrawal of credit facilities to a defaulting client.
18) These conditions of sale shall be interpreted in accordance with English Law.